Michael Hammer


Morreu no passado 4 de Setembro Michael Hammer. Michael Hammer foi um dos precursores do Business Process Management e talvez das pessoas mais influentes no que diz ao pensamento da gestão de processos empresariais.
Consultor e autor de 4 livros, sendo o mais conhecido Reengineering the Corporation, onde defendeu que os processos empresariais deveriam ser eliminados e reconstruídos para satisfazerem as necessidades da empresa e do mercado.
Michael Hammer foi principalmente uma pessoa de ideias, mais do que um metodologista, mas o seu trabalho teve muita influência na forma como os processos empresariais são geridos.
A sua obra é a seguinte:
Reengineering the Corporation: A Manifesto for Business Revolution
Beyond Reengineering: How the Process-Centered Organization is Changing Our Work and Our Lives
The Reengineering Revolution
The Agenda: What Every Business Must Do to Dominate the Decade
Na Havard Business Review publicou imensos artigos, o último designado The process audit, onde descreve um método para avaliar a maturidade dos processos e como os resultados podem ser usados para estabelecer metas processuais dentro de cada empresa.

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