Mensagens

A mostrar mensagens de Setembro, 2010

Do you control process scenarios costs?

Usually people that participates in process design, know that it comes a time to propose process changes to someone in the company.

Process team meets and prepares a presentation which summarizes the problems, solutions proposed, benefits, return on investment, etc..

This is a collaborative process that in some companies is presented to the C level for discussion and formal approval of TO-BE process. In general we know that such presentations indirectly evaluate people's work, so there is a special preparation for this purpose.

In these situations some weak process teams tends to increase the detail and execute an endless revision process of the presentation content, thus document drafting becomes high inefficiency process, which is contrary to the spirit of the challenge.

Last week I returned to go through a situation that has not happened to me for some time. The team took two days to prepare a presentation of 6 pages summarizing improvement opportunities of a purchasing process…