Concept Maps
This year I rediscovered concept maps. I remember using it 10 years ago when I started working on BPM projects. I don't know why but I stop using it, maybe because BPMS promised a lot of tools to architect Business Processes. Figured out that some key points are always missed if you start diagramming immediately processes. This map was created using a simple free tool from called CMapTools http://cmap.ihmc.us